Privacy Policy

Last Updated: July 2026

1. Introduction

Welcome to Chigo Gorillas Adventures. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we gather, utilize, and safeguard your information when you visit our website, submit inquiries, or book wildlife safaris and tour packages across East Africa.

2. Information We Collect

When you interact with our website or plan a trip with our team, we may collect various types of information, including:

• Personal Identification Details: Full name, email address, phone number, and WhatsApp contact information.
• Travel & Itinerary Preferences: Destination choices, preferred travel dates, group size, and custom package requests submitted via our inquiry or contact forms.
• Technical Data: Browser details, IP address, and site navigation patterns captured through standard web analytics to improve your digital browsing experience.

3. How We Use Your Information

We use the information we collect for legitimate business and customer service operations, such as:

• Designing customized itineraries and managing tour bookings.
• Responding directly to your safari inquiries, questions, and customer support requests.
• Sending essential updates, booking conformations, and operational travel notices regarding your upcoming trips.
• Enhancing our website performance, layout, and administrative features.

4. Data Protection & Security

We implement robust security measures and administrative controls to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is handled securely and restricted to authorized personnel only.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your details are shared exclusively with trusted local partners, park authorities, or accommodation providers strictly as needed to secure permits and reservations for your confirmed safari itinerary.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is managed, please reach out to us directly through our Contact Page.